The Best Bed and Mattress Retailers Near You.

Find top consumer rated beds and bed retailers in Toronto, Calgary, Vancouver, and across Canada. If you are looking for a bed or mattress, we have a list of the best bed and mattress stores. Also find Canada's top bed manufacturers. Select your city or get a free online Quick Quote for your dream bed and mattress. And if you know a great bed retailer then please write a review.


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LATEST BED AND MATTRESS STORE REVIEWS

Worst Service Ever

By: Brittany Allan | September 6, 2017

We bought a sofa from the Ancaster Bad Boy location on the Sunday of the Labor Day long weekend. Delivery was scheduled for today, the following Wednesday. After not receiving a call the night before or the morning of giving us a window for delivery, we contacted them. Apparently, head office was supposed to notify us that deliveries were pushed back a day because of the long weekend. How the employees didn't know when booking this is beyond me. No call, no heads up, nothing. After contacting the Ancaster location they said 'sorry, head office should've called'. I had already missed lecture as a university student, and my partner is unable to take another day off work. Worst organization and customer communication I've ever seen.

Waste of my time

By: dnraleckr | August 26, 2017

we decide to buy the sofa bed after I checked on their website yesterday the price of sofa bed $799.77 & ottoman $249.77 the sales person went on preparing the payment only there's a problem it's not on sale anymore and the manager cannot change the PRICE. The tag price still on sale and their website still says the sale price until today ( I checked again )So who is not doing their homework. The manager was pretty useless, when it was their error for advertising the wrong price. I would had paid the difference but when the manager told us he could help if we buy another item I just lost it, and left the freaking store.Not coming to that store ever again.

Completely dissatisfied with this...

By: Glenna Easton | July 26, 2017

I purchased a mattress for my son and his wife as a wedding gift and was VERY careful to ensure that it could be returned for a different firmness should they wish it. I was assured that this could be done, but for good measure, I obtained in writing the promise that this would be possible.
However, when the time came, they explained that another $400 would be owing. They were quick to point out that they were, in fact, allowing a return... but they didn't say that it wouldn't be at an extra charge. Dan Ruppel, the sales manager at the King St. store was unwilling to help - said his hands were tied - and told me to contact Steve at the Courtland St. store.

When I visited Steve at that location, he rudely told me there was nothing to be done - it was pay the $400 extra or keep the mattress we had. When I very politely asked him about integrity and concern over customer satisfaction, he actually admitted that he couldn't care less about either and then adamantly ASKED ME TO LEAVE THE STORE!!!

I'm completely dissatisfied with this company and tell EVERYONE I know about its shoddy business practices. In short, STAY AWAY FROM THIS STORE AT ALL COSTS!


Sleep-Ezzz Mattress Express

844 Courtland Ave E Kitchener, ON

category: Beds & Mattresses - Retailers

Please do not go here.

By: tp42562598 | July 20, 2017

I recently bought a dining table set with the expectation that it HAD to be delivered on a particular day. However, on the promised day of delivery they told me that the glass table top was broken and it was their LAST piece in stock, so I rushed and bought a dining table from a different store. AFTER I had bought one, the store tells me that they had another one in stock and they've sent it out for delivery?! I mean how ridiculous is that?? How can you send something out for delivery without confirming a date a time with the customer? All I want is a refund, because they didn't deliver the dining table on the day I wanted it, thus i'm entitled to a refund. They refuse to give me back my refund, and they're really good and coming up with lies and delaying it as much as possible.
The manager, Karan, seems to be a coward-I've been trying to contact him, but seems he is constantly "sick" aka avoiding to talk to me.
Having said that, I've already...

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Vanaik Furniture & Mattress

2915 Argentia Road Mississauga, ON

category: Beds & Mattresses - Retailers

Steer clear - especially of Ryan and...

By: non-member | July 4, 2017

Ryan and his manager wouldn't recognize truth or honesty if it hit them square in the face.

These guys think they are clever in their practice of deception and dishonesty. Ryan assured us he would price match but insisted we come to the store. When we arrived, he tried to sell us half the inventory there before finally saying he made no such promise to price match.

Wasted our time. We will shop elsewhere. Idiots.

If I cared to waste more time, I would forward the invoice for all the appliances that will will buy elsewhere so that he can suffer in the knowledge that he f'd himself out of a sweet commission.

Buyer Beware. Watch out for these slimeballs.

The Brick Heartland

By: Ateka Lakkadghatwala | May 25, 2017

Do NOT BUY anything from this store
Bought a new sectional spring broke in 2 weeks on one side of the sofa tech came in and said yes this needs to be fixed with the foam and the cushion to be replaced - but he also said you will have to chase behind them to fix it as they do not go by the technicians reports if they need to spend !!!
No call back from the Brick - I called after 9 days and was told no nothing wrong with your sofa !!! just like what the Tech had said !
Paid for the warranty too !!!!

Worst customer service ever

By: non-member | May 23, 2017

Where to start. My sister in law purchased a bedroom set,paid for it to be put together plus paid for a platinum extended warranty.Two months later,she is still waiting for a bedroom set to be put together properly. The first 2 people came to deliver the set and put it together only upon unwrapping the bed,the post on the footboard was cracked.They obviously didn't check to see that their product was in good condition.So back goes the bedpost.Two weeks later,they come back and did such a terrible job,the bedframe was crooked,some bed slats weren't even screwed to the frame,and where they did attach them,they cracked the wood.Not acceptable.After several phonecalls,she was given the impression that they would come back with a new bed and finally have it put together once and for all.Not so.They came back with only the side rails and said that only a technician could put it together.Why didn't the technician come with them ? No one could answer this.Finally,two more people...

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Exceptional Service

By: Connie | May 3, 2017

We returned to this store, after having bought a fantastic dining table over 14 years ago, a table that we continue to love and get compliments about. That table was delivered 2 hours north of the city, in a horrible snowstorm. The delivery people arrived at 10pm, determined to get us our table despite the obstacles. This was exceptional service which went way beyond our expectations.
We recently returned to purchase a custom made upholstered bed, based upon a picture we had seen of what we thought was the bed we wanted. Patrick, in his unassuming way, assisted us in taking what we had in mind and making it even better and more striking. He knew exactly what we wanted. It looks fantastic. Patrick accommodated a quick turnaround when he heard we had visitors from overseas coming. Again, the delivery people are to be commended for their care and courtesy, this time the delivery being in Toronto. We are most impressed by the service we received from Patrick and his employees and his willingness to listen to our wishes and create something which exceeds it. That is rare in the service industry today.

Horrible Customer Service-...

By: ucolus123 | May 1, 2017

I bought a Coffe table. It was missing parts and have some other issues as well. I talked with customer service about that. They didn't give me the satisfied answer and said talk with their service dept. They don't know how to deal with the customer at all.
I suggest never buy anything from this Lastmen's Bad boy store in Burlington Their service is ridiculous.

This companies sale staff lie to you...

By: bbmiller62 | April 22, 2017

I bought a mattress from this company and I asked the salesmen should I have a issue how the warranty process work. He just told me that you just call and customer service will exchange it without any question. I asked directly don't someone have to inspect the problem. He said no they will just replace it no question. Now I called their customer service and informed them that I have a noisy and my mattress is drooping on one side after I bought it. They tell me that they will send me 2 forms which I have to fill in and take pictures what a crap service that is not what I was told by the salesman when I bought this crappy mattress. All their salesmen lie and when you call customer service they are the most biggest fools I have ever dealt with before. If this company was truthful in the beginning and explained the warranty process when I first asked them I would have not bought this crap product. They are misleading customers and I am going to call Industry Canada and complain...

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Dormez-Vous

7216 Boul Newman Lasalle, QC

category: Beds & Mattresses - Retailers

Extended Warranty

By: non-member | March 22, 2017

I purchase a extended warranty to my washer, dryer, fridge, stove, dishwasher and my dining room set. I bought the warranty each of the appliance which cost me $600. Sales representative said if we dont use the warranty we can get a store credit after 5 years. I went to claim it because i have not use any of my warranty at least i can get a store credit they said it expires coz after 5 years u only have 90 days to claim it. This is fraud, so i recommend not to go to this store and do not buy extended warranty useless, if u have a protection plan to enbridge or reliance its better coz it covered the appliances in case it broke down.

Defective Mattress

By: maryelle | March 17, 2017

Do NOT waste your money here!
tl;dr: bought two exact same mattresses from different Bad Boy stores, one turned out defective and after numerous back and forth communication between this store and emails to head office we got nothing out of it. Had to spend another grand at The Brick to get a proper mattress because this brand new one we got from Bad Boy was defective and they wouldn't do anything about it.

My family and I recently bought two Samantha Euro Top Double Mattresses from Lastman's Bad Boy. One was purchased at the beginning of November 2016 at the Brampton location. My parents were very happy with the mattress, so we decided to buy another for myself. We purchased the exact same mattress but at the Mississauga location (1970 Dundas St. E) near the end of November.

The second mattress which had only been a month old at the time of this occurrence had a huge sinking hole right around the middle area and is only slept on by ONE person (me)....

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Manufacturing Defect..No Customer...

By: non-member | February 24, 2017

NO CUSTOMER SERVICE..BUYER BEWARE
I recently purchased a dinning room table and chairs. The table and chairs were nice, however the leaf for the table had a bulge in it and didn't fit well with the table. The stain didn't adhere to the leaf where the bulge was and the veneer on the edge of the table was lifting off. It looks like there were moisture issues during manufacturing.
I made a complaint on-line with the brick and I got an automated response January 23, 2017 from the Brick that they would contact me within 2 business day and I got no response.
I made a second on-line complaint February 1, 2017, and the brick responded February 4, 2017 that they received my complaint and would try and respond within 2 business days and as of February 24, 2017, I have received no response from the Brick. I will never shop at The Brick again!