The Best Bed and Mattress Retailers Near You.

Find top consumer rated beds and bed retailers in Toronto, Calgary, Vancouver, and across Canada. If you are looking for a bed or mattress, we have a list of the best bed and mattress stores. Also find Canada's top bed manufacturers. Select your city or get a free online Quick Quote for your dream bed and mattress. And if you know a great bed retailer then please write a review.


FEATURED BED COMPANY

...

FEATURED BED RETAILERS

LATEST BED AND MATTRESS STORE REVIEWS

Customer frustration

By: djdumont | May 10, 2017

Five months ago my girlfriend purchased a bedroom suite at badboy' s London store, the suite was damaged , it took more then two weeks to replace it , they delivered a new suite which was also damaged , she then decided to select a different model which was $200.00 more plus tax , she asked the manager to absorb this cost due to all the problems associated with the previous damaged unit and he refused she was forced to pay $226.00 extra. It took another 3 weeks for delivery and once again it was damaged.
They sent a service technician to look at the damage and she is still waiting for the badboy manager to call her to tell her what will be done, we have made several trips to the store in order to have this resolved and get satisfaction on this issue . Restitution must be made regardless of when the new suite is delivered.I speak for my girlfriend because of a language barrier.I have contacted CBC' s Marketplace and they are awaiting your decision regarding this very serious issue. My name is Denis J Dumont 519 -801-7054 please call me.


Exceptional Service

By: Connie | May 3, 2017

We returned to this store, after having bought a fantastic dining table over 14 years ago, a table that we continue to love and get compliments about. That table was delivered 2 hours north of the city, in a horrible snowstorm. The delivery people arrived at 10pm, determined to get us our table despite the obstacles. This was exceptional service which went way beyond our expectations.
We recently returned to purchase a custom made upholstered bed, based upon a picture we had seen of what we thought was the bed we wanted. Patrick, in his unassuming way, assisted us in taking what we had in mind and making it even better and more striking. He knew exactly what we wanted. It looks fantastic. Patrick accommodated a quick turnaround when he heard we had visitors from overseas coming. Again, the delivery people are to be commended for their care and courtesy, this time the delivery being in Toronto. We are most impressed by the service we received from Patrick and his employees and his willingness to listen to our wishes and create something which exceeds it. That is rare in the service industry today.

Horrible Customer Service-...

By: ucolus123 | May 1, 2017

I bought a Coffe table. It was missing parts and have some other issues as well. I talked with customer service about that. They didn't give me the satisfied answer and said talk with their service dept. They don't know how to deal with the customer at all.
I suggest never buy anything from this Lastmen's Bad boy store in Burlington Their service is ridiculous.

This companies sale staff lie to you...

By: bbmiller62 | April 22, 2017

I bought a mattress from this company and I asked the salesmen should I have a issue how the warranty process work. He just told me that you just call and customer service will exchange it without any question. I asked directly don't someone have to inspect the problem. He said no they will just replace it no question. Now I called their customer service and informed them that I have a noisy and my mattress is drooping on one side after I bought it. They tell me that they will send me 2 forms which I have to fill in and take pictures what a crap service that is not what I was told by the salesman when I bought this crappy mattress. All their salesmen lie and when you call customer service they are the most biggest fools I have ever dealt with before. If this company was truthful in the beginning and explained the warranty process when I first asked them I would have not bought this crap product. They are misleading customers and I am going to call Industry Canada and complain...

Read More...

Dormez-Vous

7216 Boul Newman Lasalle, QC

category: Beds & Mattresses - Retailers

JUST DON'T BOTHER TO WASTE YOUR...

By: nghiem1312 | April 20, 2017

IF ANYONE DECIDED TO BUY ANYTHING EVEN SMALL PIECE OF FURNITURE MAKE SURE IT CLEARLY WRITTEN IN DETAIL ON THE RECEIPT BEFORE YOU PAY BECAUSE ONCE THEY RECEIVED IT THEN THEY DON'T CARE ABOUT YOUR PROBLEM ANY MORE, YOU STUCK WITH IT. THESE PEOPLE FROM vanaik furniture ARE LIKE THAT VERY SNEAKY LIKE A SNAKE AND TWO FACES. I HAVE NO CHOICE BUT TO GIVE THESE PEOPLE .5 STAR OTHERWISE THIS CAN'T BE POSTED


Vanaik Furniture & Mattress

2915 Argentia Road Mississauga, ON

category: Beds & Mattresses - Retailers

Extended Warranty

By: non-member | March 22, 2017

I purchase a extended warranty to my washer, dryer, fridge, stove, dishwasher and my dining room set. I bought the warranty each of the appliance which cost me $600. Sales representative said if we dont use the warranty we can get a store credit after 5 years. I went to claim it because i have not use any of my warranty at least i can get a store credit they said it expires coz after 5 years u only have 90 days to claim it. This is fraud, so i recommend not to go to this store and do not buy extended warranty useless, if u have a protection plan to enbridge or reliance its better coz it covered the appliances in case it broke down.

Defective Mattress

By: maryelle | March 17, 2017

Do NOT waste your money here!
tl;dr: bought two exact same mattresses from different Bad Boy stores, one turned out defective and after numerous back and forth communication between this store and emails to head office we got nothing out of it. Had to spend another grand at The Brick to get a proper mattress because this brand new one we got from Bad Boy was defective and they wouldn't do anything about it.

My family and I recently bought two Samantha Euro Top Double Mattresses from Lastman's Bad Boy. One was purchased at the beginning of November 2016 at the Brampton location. My parents were very happy with the mattress, so we decided to buy another for myself. We purchased the exact same mattress but at the Mississauga location (1970 Dundas St. E) near the end of November.

The second mattress which had only been a month old at the time of this occurrence had a huge sinking hole right around the middle area and is only slept on by ONE person (me)....

Read More...

Warning the manager of Bad Boy...

By: luck2015 | March 2, 2017

This is only a warning for now. We just wanna cancel the bedroom set, which is 1 of 3 items only.
We ordered on Feb 27 and requested to cancel just one day after and not yet picked up anything.
We now hold to disclose the details including story and names, and see how your store will solve the issue, then to consider the further proceedings.
Just a kind reminder - Nowadays the information speads so fast and broad beyond your imagination. Do not for a small bulks to ruin your business image and your personal reputation. Remember, there are many other channels to post or complain for consumer protection.

Manufacturing Defect..No Customer...

By: non-member | February 24, 2017

NO CUSTOMER SERVICE..BUYER BEWARE
I recently purchased a dinning room table and chairs. The table and chairs were nice, however the leaf for the table had a bulge in it and didn't fit well with the table. The stain didn't adhere to the leaf where the bulge was and the veneer on the edge of the table was lifting off. It looks like there were moisture issues during manufacturing.
I made a complaint on-line with the brick and I got an automated response January 23, 2017 from the Brick that they would contact me within 2 business day and I got no response.
I made a second on-line complaint February 1, 2017, and the brick responded February 4, 2017 that they received my complaint and would try and respond within 2 business days and as of February 24, 2017, I have received no response from the Brick. I will never shop at The Brick again!

WORST CUSTOMER SERVICE

By: tsoil | December 13, 2016

BAD BOY CUSTOMER SERVICE IS THE WORST !!!!
I purchased mattresses at the Finch location in 2015. The first time they came they were damaged. The second time they came they were too high. The sales person did not ask which height we wanted and we did not know they came in different heights. When I called the sales personal who sold me the mattress, he did not bother returning my call. HE GOT THE MONEY so why bother himself.
I had to go to this location 3 times. When I went the third time I met a different sales person who offer me the same set for a much lower price. I contact the store manager, who told me he would not give me back the difference because, as he said "I CAN DO WHAT EVER I WANT"
When I explained the mattress were too high he charged me a re stocking fee and a delivery fee again.
I told him that is not the way to serve customers and he should think about customer service he said " I DO NOT CARE ABOUT CUSTOMER SERVICE, I DO AS I...

Read More...

DO NOT PURCHASE THE EXTENDED WARRENTY

By: non-member | November 18, 2016

I purchased 4 appliances just a little over a year ago, one of the appliances was a GE stove. When i used the self cleaning option the paint in the oven chipped. When i called Bad Boy's they said that they can not do anything as that is considered cosmetic,(they failed to tell me that information when I purchased the warranty) and she did not even try to help me, she had no interest in helping me. She just told me to call the manufacture and maybe they can help me, to get me off the phone. VERY POOR CUSTOMER SERVICE.....

Sectional disintegration

By: Frankybob | November 6, 2016

We bought a sectional, paid close to 2000$ for it, within two months the part of the sectional with the lay down part, well I sat on it and it broke. I am only 180 pounds, anyways also within two months the cushion for the same part , the springs inside all started to shift to the same spot , now one year later it looks worse than a couch we had at our parents home that we had for thirty years with the whole family using it!!! And this sectional only I and my wife use itand she is only 110 pounds! And a little more info on my family, my mother was 300, brother 180, I 180, sister was 150, father 180, uncle 220, aunt 150, and on and on and on!!! I am not bothering even calling them again , Calle r once was told I would get a call back, now it's on them to fix this and if they don't I really don't care. Final note, after looking at how this couch was made I am surprised they make garbage like this , the wood they use to frame it maybe half an inch thick, how they fix or...

Read More...